Technical Support

Around the clock support

Excal Drives brings world-class support for your business. We understand the urgency when your production line goes down; when there's a maintenance issue or when you need to get a new part for an ageing system. You don't need to dream about  the complexities of installing new software; we are here to fulfill your business requirements.

Our technical support team comprises qualified, experienced engineers and experts. As a valued customer, you'll be extremely satisfied with our above industry norm swift response times helping you address and resolve major issues before they become mission critical.

Proactive diagnosis and repair of problems is the nature of our business, 24/7/365, wherever in the world you are.

You can approach our team via the website, or simply address your issues directly to your account manager in person.